Shipping policy

Order Status

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check your order status.

Once your order has shipped you will receive another automated confirmation email that will include your tracking number.

Order Processing & Delivery Timeline

Order Cutoff Time: 11:00 PM (Eastern Standard Time)

Time to handle: 0-3 business days (Monday-Friday)

Delivery Time: 4 to 20 business days (Monday-Friday)

As soon as you place your order, our team starts working on to ensure timely shipping.

Confirmation and Order Tracking

You will get an order confirmation email with your order number and other information once you place your order. When the item ships, you'll get an email with a tracking number and a link to track it. There will be a last notice issued when the package arrives.

Shipping Carrier & Cost

We collaborate with USPS, FedEx & DHL to make sure your goods arrive on time and in good condition. All orders get free standard shipping.

Shipping Area

We can only ship to the continental United States right now, and not to the following places because of carrier restrictions:

Hawaii
Alaska, Guam
Puerto Rico
U.S. Virgin Islands P.O. Boxes
Addresses for APO, FPO, and DPO

Packages that are lost or missing

If your tracking status says "delivered" but you haven't gotten your package yet:

Double-check to make sure your mailing address is correct.
Search all the places where you might be able to get your package.
Ask someone at your residence or among your neighbours if they receive the package.

Please get in touch with us right away if the package is officially reported lost. We will send you a new package or give you your money back, depending on what you want.